Privacy Policy
Website Privacy Protection Statement
We stress the importance of privacy and are committed to earning your trust by adopting high standards for the protection of your personal information.
This policy applies to our website(s) and outlines the type of personal information we collect and receive, the circumstances in which we collect or receive personal information, the policies and procedures we have established for its use and storage, and the limited circumstances in which certain personal information may be shared.
We do not control and are not responsible for the policies or actions of third parties linked from this site. You should check directly with them, since their policies and terms will govern how they handle and treat personal information.
In this policy, “personal information” or “personally identifiable information” means information about you that is unique and would actually or potentially identify you as an individual, such as your name, address, e-mail address or phone number.
Aggregate information or statistics are not considered personal information because they do not identify you personally. We use such information to improve our website, services and business processes.
How You May Provide Personal Information
- By making a reservation or using the website;
- By communicating with us regarding service delivery;
- By sharing profiles, preferences or special requests with us;
- By participating in marketing initiatives, surveys or special offers;
- By registering or otherwise entering information on or through our website.
Making a Reservation / Completing Forms
When making a reservation or using forms on the website, it is necessary to collect information in order to identify you, contact you, process your purchase and handle your requests.
This usually includes:
- Your name;
- Address;
- Phone number;
- E-mail address;
- Credit card number and expiration date;
- Language preference.
It may also include preferences regarding services we offer, if you choose to share such information with us.
If you participate in a promotion, package or other service that involves third parties, your personal information may be shared with that third party only to the extent necessary to provide the service and process your request.
Marketing Offers
We may use the information you provide to send you offers, news and information about our services or selected third-party services.
You may unsubscribe at any time using the link provided in every offer we send you.
By Visiting Our Website
Our website does not collect personally identifiable information from you or your computer when you simply browse the site, unless you provide such information to us.
When you request or visit a page on our website, we may log certain communications, technical and operational information in order to keep the website functioning properly, improve performance and better understand how visitors use the website.
Why We Collect Personal Information
- To establish, maintain and honor our relationship with you;
- To provide you with our services;
- To understand and better fulfill your needs and preferences;
- To develop, enhance, market or provide products, services or offers;
- To manage and improve our business and operations;
- To meet legal and regulatory requirements.
Why We May Disclose Personal Information
- Personal information may be shared internally so services can be provided;
- It may be shared with a person reasonably acting on your behalf;
- It may be shared with third parties involved in processing transactions you request;
- It may be shared with service providers for data processing, storage, surveys, research or related business purposes;
- It may be shared with public authorities or officials if required by law or necessary for safety and protection.
Principles
- We will not collect, use or disclose your personal information for purposes other than those identified above, except with your consent;
- We will safeguard your personal information from unauthorized disclosure;
- We will take steps to protect confidentiality when dealing with third parties;
- We will strive to keep your personal information accurate and up to date;
- We will provide reasonable opportunities to access, correct and update your personal information.
You are always free to refuse to provide personal information, recognizing that in some cases this may limit or make it impossible for us to provide certain services or goods you request.
If you have questions or concerns about our privacy practices or how we collect, handle or use your personal information, please contact us using the contact information provided on this site.